Right of withdrawal
Right of withdrawal
Right of withdrawal for consumers
(“Verbraucher” according to German Civil
Law)
(A consumer is any natural person who
enters into a legal transaction for purposes
that are predominantly outside his or her
trade, business or profession).
Cancellation policy
Right of withdrawal
You have the right to cancel this contract
within fourteen days without giving any
reason.
The revocation period is fourteen days from
the day
- you or a third party named by you, who is
not the carrier, have taken possession of the
goods, if you have ordered one or more
goods as part of a uniform order and these
are delivered uniformly;
- on the day on which you or a third party
named by you, who is not the carrier, have
taken or has taken possession of the last
goods, if you have ordered several goods as
part of a single order and these are delivered
separately;
- on the day on which you or a third party
named by you, who is not the carrier, have
taken possession of the last partial
consignment or the last piece, if you have
ordered goods that are delivered in several
partial consignments or pieces;
In order to exercise your right of
withdrawal, you must inform us
(Sita Ayurveda GmbH, Parsevalstraße 30, 53757
Sankt Augustin, e-mail address:
info@sitaayurveda.de)
by means of a clear
declaration (e.g., a letter sent by post, fax or
e-mail) of your decision to withdraw from
this contract. You can use the attached
model withdrawal form for this purpose,
which is, however, not mandatory.
To comply with the withdrawal period, it is
sufficient for you to send the notification of
the exercise of the right of withdrawal
before the expiry of the withdrawal period.
Consequences of the revocation
If you withdraw from this contract, we must
refund all payments we have received from
you, including delivery costs (with the
exception of additional costs resulting from
the fact that you have chosen a type of
delivery other than the cheapest standard
delivery offered by us), without delay and at
the latest within fourteen days of the day on
which we received notification of your
withdrawal from this contract. For this
repayment, we will use the same means of
payment that you used for the original
transaction, unless expressly agreed otherwise with you; in no case will you be
charged for this repayment.
We may refuse repayment until we have
received the goods back or until you have
provided proof that you have returned the
goods, whichever is the earlier.
You must return or hand over the goods to
us without delay and in any case no later
than fourteen days from the day on which
you notify us of the cancellation of this
contract. The deadline is met if you send the
goods before the expiry of the period of
fourteen days.
You shall bear the direct costs of returning
goods that can be sent by parcel post and the
direct costs of returning goods that cannot
be sent by parcel post. The costs for goods
that cannot be sent by parcel post are
estimated at a maximum of approximately
8.90 EUR.
You only have to pay for any loss in value
of the goods if this loss in value is due to
handling of the goods that is not necessary
for checking the condition, properties and
functioning of the goods.
Reasons for exclusion or expiry
The right of withdrawal does not apply to
contracts
- for the delivery of goods which are not
prefabricated and for the production of
which an individual selection or
determination by the consumer is decisive or
which are clearly tailored to the personal
needs of the consumer;
- for the delivery of goods that can spoil
quickly or whose expiry date would be
quickly exceeded;
- for the supply of alcoholic beverages the
price of which was agreed at the time of the
conclusion of the contract but which cannot
be supplied until at least 30 days after the
conclusion of the contract and the current value of which depends on fluctuations in
the market over which the trader has no
influence;
- for the delivery of newspapers, periodicals
or magazines with the exception of
subscription contracts.
The right of withdrawal shall expire
prematurely in the case of contracts
- for the delivery of sealed goods which are
not suitable for return for reasons of health
protection or hygiene if their seal has been
removed after delivery;
- for the delivery of goods if they have been
inseparably mixed with other goods after
delivery due to their nature;
- for the delivery of audio or video
recordings or computer software in a sealed
package if the seal has been removed after
delivery.
Model cancellation form
(If you wish to cancel the contract, please
complete and return this form).
- To Sita Ayurveda GmbH, Rommersdorfer
Str. 30, 53757 Sankt Augustin, Germany, email
address: info@sitaayurveda.de.
- I/we (*) hereby revoke the contract
concluded by me/us (*) for the purchase of
the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case
of paper communication)
- Date(s)
(*) Delete where inapplicable.
